At Framework Island LLC (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your information when you use our software development services (“Services”). By using our Services, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use our Services.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, billing information, and any other details you provide when you contact us or use our Services.

Business Information: Company name, business address, and other relevant details related to your business operations.

Usage Data: Information about how you interact with our Services, such as IP addresses, browser types, and pages visited.

Technical Data: Data collected through cookies, web beacons, and similar technologies that help us understand user behavior and improve our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain Services: To deliver, operate, and enhance our Services according to your requirements.

To Process Payments: To handle billing and payment transactions related to our Services.

To Communicate with You: To send you updates, notifications, and other information related to your use of our Services.

To Improve Our Services: To analyze usage data and improve our Services based on user feedback and behavior.

To Comply with Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

With Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our Services, such as payment processors and email service providers. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

For Legal Reasons: We may disclose your information if required to do so by law, to respond to legal processes, or to protect the rights, property, or safety of our Company, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information that we hold. To make such a request, please contact us using the information provided below.

Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.

Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions. To make such a request, please contact us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Services. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

7. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy on our website. Your continued use of our Services after such changes constitutes your acceptance of the updated Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Framework Island LLC

3627 Stone Way N
Seattle WA 98103